Pro Shipping Status Page

All Systems Operational

About This Site

Welcome to the Royal Mail Pro Shipping Status Page, your centralised source for up-to-date information on our software and services. At Royal Mail, we prioritise transparency and reliability, and this status page is designed to keep you informed about any system updates, maintenance activities, or potential disruptions to our services.

Whether you're a customer, partner, or stakeholder, this page is your go-to resource for real-time status updates and notifications. Thank you for choosing Royal Mail, and we appreciate your trust in our solutions.

Uptime over the past 90 days. View historical uptime.
Pro Shipping Website Operational
90 days ago
100.0 % uptime
Today
Pro Shipping V4 API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Release - Pro Shipping Sep 3, 2026 04:00-06:00 BST

We will be carrying out scheduled release on 03/09/2026 between 4:00 AM and 6:00 AM.
Posted on Aug 28, 2026 - 09:54 BST
Aug 30, 2026

No incidents reported today.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026
Schedule Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 03:00 BST
Scheduled - We will be undergoing scheduled maintenance on Proshipping on 18/08/2026 from 3:00 AM to 7:00 AM
Aug 17, 08:55 BST
Aug 17, 2026
Royal Mail OBA Platform Issue
Resolved - This incident has been resolved.
Aug 17, 21:44 BST
Monitoring - The Royal Mail Team has confirmed that OBA has now been fully restored and is available for use and we are actively monitoring the services.
We would like to extend our sincere apologies for the disruption caused by today's unplanned outage and thank you for your patience and support while we worked to resolve the issue.
If you experience any further issues or have any questions, please do not hesitate to get in touch.
Aug 17, 19:05 BST
Update - The Royal Mail team are continuing to make good progress on restoring OBA to normal service and are expecting to provide another update shortly.
Thank you for your patience and understanding. We'll continue to provide updates as recovery work progresses.
Aug 17, 17:29 BST
Identified - The Royal Mail team are continuing to work on restoring OBA to normal service and are making good progress.
In the meantime, please continue to use your shipping systems as normal and generate labels as you usually would. There is no impact to label creation or your day-to-day shipping activity.
As part of the recovery process, we are temporarily holding billing data from being passed into OBA. This is a planned measure to support a smooth and controlled restoration of service and does not affect your ability to continue processing items.
We'll resume the flow of billing data once full OBA access has been restored and the platform is operating normally.
Thank you for your patience and understanding. We'll continue to provide updates as recovery work progresses.
Aug 17, 15:41 BST
Investigating - We are currently unable to get service updates from Royal Mail systems which means if you have recently been given access to a new service this will not be visible. You can continue to generate labels and do your end of day manifesting as normal and we will hold any billing data for services other than tracked until OBA is working as expected. We will provide an update in due course.
Aug 17, 15:41 BST
Aug 16, 2026

No incidents reported.

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